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Content Policy

TLH’s Content Policy

By posting any content on TLH, you are agreeing to comply with this policy. Content includes any written, photographic, audio, video, or other content, such as:

  • Writing: Listing titles and descriptions, profile pages, public and private reviews, feedback,  and messages to TLH, Heroes, or Neighbors
  • Imagery: Photos and videos, as well as imagery depicted within photos and videos (such as posters or art hanging on a wall)

Content Removal and Account Restrictions

We reserve the right to remove any content, in whole or part, that violates this policy, our Terms of Service, our Reviews Policy,, or for any other reason at our sole discretion. In cases of repeated or severe violations, we may also restrict, suspend, or remove the associated TLH account.

Prohibited Content on TLH

  • Content created solely for the purpose of advertising or other commercial content, including company logos, links, or company names
  • Spam, unwanted contact, or content that is shared repeatedly in a disruptive manner
  • Content that endorses or promotes illegal or harmful activity, or that is sexually explicit, violent, graphic, threatening, or harassing
  • Content that is discriminatory
  • Content that attempts to impersonate another person, account, or entity, including a representative of TLH
  • Content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights
  • Content that includes another person’s private or confidential information, including content that is sufficient to identify a listing’s location

Additional policy violations for specific types of content:

Listing titles

  • Listing titles that include information irrelevant to the listing type, style, or experience
  • Listing titles that include symbols or emojis

Listing or profile pages

  • Listings and profiles that provide fraudulent, false, misleading, or deceptive information


Custom URLs

  • Personalized web addresses

How to report content that violates our policy

If you believe content violates this policy, you can report the content directly through the app or by contacting us. Your vigilance in reporting inappropriate content is appreciated as it helps us maintain a safe and enjoyable community on TLH.

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