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Upgrading or Downgrading Your Subscription

Adjusting Your TLH Membership: A Step-by-Step Guide! 🌟

Hey there, Super Neighbors and Heroic Helpers! Ready to fine-tune your TLH membership?

Whether you’re stepping up with an upgrade or simplifying with a downgrade, here’s your go-to guide.

Let’s dive in!
  1. Starting Point: ‘My Account’ Head over to the My Account page. It’s where all the magic happens!
  2. Navigate to: ‘Membership Level’ Find the Membership Level option in the left sidebar. Click and you’re on your way.
  3. Find the ‘Upgrade’ Tab Now, look to the right, and click on the Membership Upgrade/Downgrade tab on the right. This is where you can make your choice.
  4. Select Your Package Using the dropdown menu, pick the Package that best fits your needs.
  5. Preview Your New Cost After selection, you’ll see the new amount payable displayed below your chosen package. No surprises here!
  6. Securely Enter Your Bank Details To process the change, enter your bank details. Rest assured, they’re in safe hands.
  7. Review the Terms and Conditions Before you confirm, make sure you’ve taken a moment to read our Terms and Conditions.
  8. Make It Official: ‘Submit’ With everything set, click the Submit button. And voilà! Your TLH journey continues with a fresh twist.

And that’s it! Whether you’re a Neighbor or a Hero, these steps ensure a smooth transition in your TLH experience.

Cheers to more adventures and connections! 🥂🎉

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